Privacy Policy

Privacy Policy

Welcome to FoldTrayNest (hereinafter referred to as “this website,” “we,” or “our”). We value your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit and use this website.

By using this website, you agree to the terms of this Privacy Policy.

I. Information We Collect

When you visit or use this website, we may collect the following types of information:

  1. Information You Voluntarily Provide

When you place an order, contact customer service, subscribe to email notifications, or fill out a website form, you may provide us with:

Name
Email address
Phone number
Shipping address
Billing address
Order information
Other information you submit to us

  1. Automatically Collected Information

When you browse this website, we may automatically collect certain technical information, including but not limited to:

IP ​​address
Browser type
Device type
Operating system information
Page visit history
Website dwell time
Referral source information
Cookie data

This information is primarily used for website operation, security maintenance, and user experience optimization.

II. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and fulfilling orders
Providing customer service support
Responding to your inquiries and requests
Sending order confirmations and related notifications
Improving website functionality and user experience
Conducting website operation analysis
Preventing fraud and maintaining website security
Complying with applicable laws and regulations

We will not use your personal information for purposes unrelated to the above.

III. Payment Information

To complete order payments, you may need to make payments through a third-party payment service provider.

We do not directly store your complete bank card information or payment account password. Related payment data will be processed and protected by the third-party payment institution in accordance with its own privacy policy.

IV. Use of Cookies

This website may use cookies and similar technologies to help us:

Remember user preferences
Maintain shopping cart functionality
Improve website performance
Analyze website traffic
Improve user experience

Most browsers allow you to manage or disable cookies. However, disabling cookies may cause some website functions to malfunction.

V. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information.

We may share necessary information with relevant third parties in the following circumstances:

Logistics service providers required to complete order delivery
Payment institutions providing payment processing services
Technology service providers providing website operation support
Disclosure required by laws and regulations
Necessary to protect the legitimate rights and interests of this website

All information sharing is limited to the purpose of providing the relevant services.

VI. Data Security

We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, modification, or destruction.

While we strive to protect user data, no method of internet transmission or electronic storage can guarantee absolute security. Therefore, we cannot guarantee that information security is 100% risk-free.

VII. Data Retention

We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, or retain relevant data as required by applicable laws and regulations.

When relevant information is no longer needed, we will take reasonable measures to delete or anonymize it.

VIII. Third-Party Websites

This website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security measures of third-party websites. We recommend that you review their relevant privacy policies when visiting third-party websites.

IX. Children’s Privacy

This website provides services to general consumers and does not target children.

We will not knowingly collect personal information from children who are below the legal age of majority. If we discover that such information has been mistakenly collected, we will take reasonable measures to delete it.

X. Your Rights

Under applicable law, you may have the following rights:

To access your personal information

To correct inaccurate information

To request the removal of relevant information

To restrict or object to specific data processing activities

To request a copy of your data

To exercise the above rights, please contact us through the following methods.

XI. Updates to this Policy

We may update this Privacy Policy based on business development, changes in laws and regulations, or operational needs.

The updated version will be published on this page and will take effect from the date of publication. We recommend that you check this policy regularly to stay informed.