Logistics Policy
Thank you for choosing FoldTrayNest. We are committed to providing our customers with a smooth and transparent shopping experience. Please read the following shipping policy before placing your order.
I. Order Processing Time
All orders will begin processing after successful payment and approval.
Order processing time: 1-3 business days. Processing time may be slightly longer during holidays or promotions.
You will receive an order update notification after your order is shipped.
II. Shipping Method
Based on the shipping address and logistics arrangements, we will select a suitable carrier to complete the delivery service.
US Domestic Delivery
Orders within the United States are typically delivered by one of the following logistics service providers:
USPS
UPS
FedEx
The specific carrier will be selected based on warehouse location, delivery area, and logistics arrangements.
International Delivery
International orders may be delivered by the following international logistics service providers or their partner networks:
DHL
FedEx
UPS
Local partner logistics service providers
The actual carrier may vary depending on the destination country or region.
III. Estimated Delivery Time
Within the United States: Estimated delivery time: 2–5 days
International Orders: Estimated delivery time: 5–9 days
The above times are for general reference only and do not constitute a guarantee of delivery.
IV. Delivery Delays
The following factors may cause delivery delays:
Inclement weather
High traffic during holidays
Customs inspection
Incomplete address information
Local logistics operation adjustments
Other force majeure events
We appreciate your understanding and patience regarding delivery delays beyond our reasonable control.
V. Shipping Address
Please carefully confirm your shipping address information before submitting your order.
Delivery problems caused by incorrect address information, incomplete information, or inability to contact the recipient may affect the order’s delivery time.
VI. Tracking
If tracking service is provided, customers can check the logistics status according to the notification information after the order is shipped.
The frequency of logistics information updates is determined by the carrier, and there may be delays in updates in some areas.
VII. Customs and Import Regulations
International orders may be affected by the customs policies of the destination country or region.
Customers must comply with applicable local import laws and regulations. Any related taxes or import fees will be handled in accordance with local regulations.
